Over 40 years of Experience in 20 Countries.

·         Tourism planning and development at international, national, metropolitan and local levels with special expertise in destination management, branding and marketing, stakeholder management, visitor management, poverty reduction, disaster preparedness, community-based tourism and cultural/heritage tourism.

·         Talent management in hospitality, tourism, urban planning and heritage resource management. (Includes needs assessment, course design and delivery, distance delivery, facilitation and train-the-trainers initiatives).

·         Service innovation and delivery for the public, private and non profit sectors.

·         Creative industries within the context of urban and regional planning and development.

·         Corporate social responsibility.

·         Heritage resource management and planning with a focus on heritage sites, historic areas and interpretation.

·         Project management and building/motivating productive teams.