Over 40 years of Experience in 20 Countries.
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Tourism planning and development at international,
national, metropolitan and local levels with special expertise in destination
management, branding and marketing, stakeholder management, visitor management,
poverty reduction, disaster preparedness, community-based tourism and cultural/heritage
tourism.
·
Talent management in hospitality, tourism, urban
planning and heritage resource management. (Includes needs assessment, course
design and delivery, distance delivery, facilitation and train-the-trainers
initiatives).
·
Service innovation and delivery for the public,
private and non profit sectors.
·
Creative industries within the context of urban
and regional planning and development.
·
Corporate social responsibility.
·
Heritage resource management and planning with a
focus on heritage sites, historic areas and interpretation.
·
Project management and building/motivating
productive teams.