To further advance the Kingdom of Morocco's commitment to major sustainable development projects, and in order to ensure the continuity of the momentum created by the previous national strategy in 2013 that increased the development of the digital economy sector, a new vision has been created for the digital sector. "Digital Morocco" was developed using a participatory approach and aims to accelerate digital transformation and strengthen Morocco's place as a regional digital hub, by addressing the issues of governance and digital skills.

The City of Rabat, in collaboration with the General Directorate of Territorial Collectivities (Moroccan Ministry of the Interior) and the Moroccan digital development agency (ADD), has undertaken a project to accelerate the digital transformation of the municipality in the last year.

The “RABAT Smart and Sustainable City” (RSSC) project aims to:

• promote smart citizens, smart institutions and smart data
• place sustainability at the centre of community issues;
• promote social inclusion through digitalization of municipal services.

The City of Rabat administration is resolutely committed to supporting the implementation and localization of Global Agendas linked to Sustainable Development, in particular SDG11.

The Imperial city of Rabat was classified as a Green city by the Earth Day Network in 2010, and as World Heritage city by UNESCO in 2012. With its integrated Royal urban upgrading program “Rabat City of light, Cultural Capital of Morocco” initiated in 2014, the city is demonstrating perseverance in terms of a strong environmental policy while maintaining its economic and social responsibilities.

As defined in its Rabat’s municipal action plan a, the smart city axis is part of this large program. The city plans to create resilient systems, more efficient and decentralized institutions, and will future-proof investment decisions.

The smart city program has been formally adopted under the commitments of this action plan. although its objectives integrate both the sustainable dimension and the territorial intelligence.

This broad program encompasses the complete digitization of municipal services, the creation of social digital centers for citizen education including migrants and refugees, and the promotion of renewable energies and a circular economy.

• Municipal budget
• Public/private/community /partnership
• National government contribution
• Subnational and regional government contributions
• International funding
• Other National and international partners

• Increase the digitization to all municipal services and access to municipal e-services:
  • Rokhas.ma platform for urban planning and economic authorization:
  • fleet and inventory management,
  • hygiene and claims management,
  • GID and GIR (Integrated Expenditure Management and Integrated Revenue Management),
  • Municipal heritage via the ROKHAS.ma platform,
  • Legalization and compliant certificate,  
  • management of civil status registers via the SGEC (Civil Status Management System),  
  • human resources administration,
  • digital order desk,
  • digital signature,
  • waste management,
  • smart lighting
• Foster socio-economic integration for the city’s vulnerable population by facilitating their access to employment and digital communication
• Reduce inequalities in the field of education, and other sectors
• Make green spaces as connected spaces for E-learning and digital inclusion

- Barriers related to the popularization of digital culture

- Barriers concerning the access to information

- Barriers related to funding mechanisms

Municipality of Rabat