Nantes Patrimonia
Status
ongoingCity
Nantes
Main actors
City Government, Community / Citizen Group
Project area
Whole City/Administrative Region
Duration
Ongoing since 2015
A digital platform for the discovery and expression of heritage
The online Nantes Patrimonia platform provides digital tours, articles and interactive cartography, showcasing urban history, daily life, architecture, historical events, and the latest news on Nantes heritage.
Municipal staff and citizens (professionals or amateurs) contribute to the platform by providing testimonies, photos, videos, historical content, anecdotes etc. Proposals are moderated based on a contribution charter.
This case study was contributed from the European-Funded ‘Cultural Heritage in Action’ project.
https://eurocities.eu/projects/#906
The Nantes Patrimonia project uses the Faro Convention as the framework for the city of Nantes’ heritage approach. The Convention entered into force on 1 June 2011.
The Faro Convention emphasizes the important aspects of heritage as they relate to human rights and democracy. It promotes a wider understanding of heritage and its relationship to communities and society. The Convention encourages citizens to recognize that objects and places are not, in themselves, what is important about cultural heritage. They are important because of the meanings and uses that people attach to them and the values they represent.
The Faro Convention is a “framework convention” which defines issues at stake, general objectives and possible fields of intervention for member States to progress. Each State Party can decide on the most convenient means to implement the Convention according to its legal or institutional frameworks, practices and specific experience. Compared to other conventions, the “framework convention” does not create specific obligations for action. It suggests rather than imposes.
The portal was built over a four-year period (2015-2019) by professional staff and over 100 citizens.
The main stages include:
1. Preliminary study to collect needs and expectations of future users.
2. Citizen workshops on ‘What does heritage mean to you?’ and creative workshops on future uses of the platform.
3. A study day on ‘Heritage and citizen expression: using the Faro Convention as a basis for the framework of the Nantes heritage approach.
4. Testing of the platform with local citizens.
5. Public meeting held: 'What is Nantes Patrimonia? How and why to contribute?'
6. May 2019: Official launch of version one of Nantes Patrimonia: contributions are sent to the Patrimonia team.
7. September 2020: launch of version two of Nantes Patrimonia: contributions can be uploaded to the platform directly.
8. The City of Nantes archives launched a call for souvenirs from the Covid-19 lockdown period.
The heritage and archaeology department of the city administration lead the project, with support from the citizen dialogue department and the digital resources department.
12 people worked on the set up of the platform and nine people are involved in its monitoring:
- Heritage Department: 1 project manager, 1 digital project manager, 1 webmaster, 1 iconographer, the director of the Nantes archives (+ content editors)
- Digital Resources Department + external service provider: 1 project manager, 1 cartography expert + 1 external project manager
- Communications Department: 1 community manager
To date the budget for the project is €770,000, including VAT (forecast) for versions one and two (excluding human resources):
- data and content management programmes €215,000
- technical developments €170,000
- ergonomics, graphic design, communication €150,000
- preliminary studies and collection €110,000
- editorial accompaniment, animations and co-constructions €125,
65% of the budget comes from the municipality, 5% from the state and 30% from European Regional Development Funds.
The platform is continuously evaluated on visits to the website, number of citizen contributions, sharing on social networks.
As of 01 July 2020:
- 20,769 visits, averaging 8.15 minutes each
- 141,556 views of map apps
- 72% of the articles and tours available on the platform come from citizen contributions
Since the launch, individuals and community groups have come together to create digital tours to help people discover their neighbourhood.
From September 2020, citizens' workshops will evaluate the platform.
Workshop results showed residents wanted reliable moderated data. Users will also be able to contribute to map-tracking or make an online multimedia contribution.
The project challenge was twofold:
- Conduct important work on heritage conservation.
- Foster citizen participation and access to culture for all by bringing citizens closer to their everyday heritage.
- Develop an internal working group comprise of the different city departments involved: this is key in learning to speak the same language (in particular with IT colleagues).
- Involve heritage associations, universities and local citizens for knowledge sharing.
- Use the right technical tools: content management system (Jahia), geographic information system ArcGis (ESRI), database management system (PostgreSQL), electronic document management (Nuxeo)
The City of Nantes has been approached by neighbouring municipalities to extend the platform.
Cultural heritage in action | Sharing solutions in european cities and regions
http://www.culturalheritageinaction.eu/culture/Good_practices