Marketplace for Mobility ("De Verkeersonderneming")

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Icons use case study main actors

Main actors

City Government, Regional Government, National Government, other, Private Sector

Icons use case study project area

Project area

Metropolitan Area

Icons use case study duration


Ongoing since 2013/11

Through two successive calls for tenders, De Verkeersonderneming looked for providers of mobility services that could provide peak traffic avoidance in the Rotterdam region.

Rotterdam region is one of the more congested parts of The Netherlands, so in 2013 the city launched ‘De Verkeersonderneming’ (Marketplace for Mobility). The marketplace brings together a range of different ‘peak traffic avoidance services’ to encourage commuters to leave their cars at home. The services can include shuttle buses, traffic information apps and fitness schemes, promoting walking or cycling instead of driving. The services were selected through tenders, with the first in 2013 resulting in 16 different winners. The city was particularly in favour of services that address issues besides accessibility and that improve quality of life for citizens. The first round of 16 services is expected to result in 4,300 instances of commuters avoiding peak traffic over three years. A second tender closed in May 2014 to select a new batch of service providers.

Sustainable Development Goals

Ensure healthy lives and promote well-being for all at all ages
Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation
Make cities and human settlements inclusive, safe, resilient and sustainable
Take urgent action to combat climate change and its impacts


This project was shortlisted for the 'EUROCITIES Awards' in 2014 in the following category: Cooperation.

Rotterdam, Netherlands

Size and population development
623,798 (Rotterdam); 1,404,088 (Greater Rotterdam Area)

Main functions
largest cargo port in Europe

Main industries / business
transport and logistics

Political structure
The city is governed by a mayor and a city council. The mayor is appointed by the national government for a renewable six-year term

Administrative structure
14 submunicipalities

As one of the largest logistic hubs in the world, Rotterdam is facing serious traffic congestion problems, especially during rush hours. Reducing car traffic at peak times has become a priority for the municipal government.

The aim of the Marketplace for Mobility is to realize a total of 16,000 instances of peak traffic avoidance, equating to approximately 20% of the total traffic during rush hour. To improve accessibility in the Rotterdam Region, the Marketplace for Mobility brings together supply and demand at one place and helps to create a larger range of mobility alternatives.

The Marketplace for Mobility ("De Verkeersonderneming") is a public-private collaboration between the municipality and the urban region of Rotterdam, the Dutch Ministry of Infrastructure and the Environment/the Directorate-General for Public Works and Water Management, and the Port of Rotterdam.

The task of De Verkeersonderneming is to link employees, employers, road authorities and other partners to each other. De Verkeersonderneming works together with providers of mobility services that could contribute to peak traffic avoidance in the Rotterdam region.

An Advisory Council, made up of organizations from business and industry contributes ideas and participates in projects that improve the accessibility of the Rotterdam region.

The timeframe of the initiative is as follow:

- First call for tenders (April 2013): selection of contractors with an innovative mobility service which results in fewer traffic jams during rush hours. The services in question also have to be "future-proof", meaning  that they can be marketed independently within three years without any financial contribution from the government.

De Verkeersonderneming has divided up the number of intended instances of peak traffic avoidance into bundles of 100:  at least 100 instances of peak traffic avoidance have to be achieved for one year on all workdays.

16 innovative services have been selected during the first call for tenders, including shuttle buses, traffic information apps, travel assistants, but also services for gaming and playing sports during peak travel times, and using mobility budgets to support employers in helping their employees travel more smartly.

The 16 services selected intend to provide 4,300 instances of peak traffic avoidance each day over three years in total. The Marketplace for Mobility, involving the selected 16 parties, started on 27th November 2013.

De Verkeersonderneming also started with an incentive system for peak traffic avoidance. Frequent peak traffic participants could earn a sum of money if they switched to one of the providers of mobility services in the Marketplace for Mobility within six months.

- Second call for tenders (November 2013): 46 services submitted their business plan, out of which 29 new partners were selected.

During the second call, special attention was accorded to mobility services expecting to have a positive impact in the following areas:

- air quality: The municipality of Rotterdam opened a ‘Clean Air Office’ dedicated to this call for tenders. Service providers which contribute to cleaner air quality in the Rotterdam Region can request additional financing, listed as a private financing in their business case.

- Improving accessibility to the Wilhelmina Pier: Recent developments, including the increasing number of cruise ships docking in the pier and the opening of "De Rotterdam", the largest building in the Netherlands in terms of floor surface area, are placing additional pressure on the accessibility of the Wilhelmina Pier. New mobility solutions for this area  are given an advantage in the call for tenders.

- Decreasing the transportation shortage in Rotterdam Zuid: The area of Rotterdam Zuid is characterized by high levels of unemployment, partly due to transportation shortages. People living in this area can be interesting customer group for service providers.

A public campaign made potential customers of the Marketplace for Mobility aware of their own behaviour (travelling by car at peak times). The municipality of Spijkenisse gave 15 long-term jobseekers the task of organising an event at which service providers could advertise their service to potential customers.

Working with residents, employers and relevant intermediaries, De Verkeersonderneming makes area-specific efforts in residential and working areas in Rotterdam. Relevant information resulting from this approach is available to the service providers in the Marketplace for Mobility.

The project cost amounts approximately €10 million. € 1 million has been reserved for setting up of the Marketplace.

Within the first three years, the Marketplace for Mobility co-finances service providers up to 50%.

The service providers and De Verkeersonderneming agreed on 4,350 instances of peak traffic avoidance within three years. The individual financial incentive for frequent peak traffic participants is expected to result in additional 2,100 long-term instances of peak traffic avoidance.

To succeed, public-public, public-private and private-private aspects were brought together. The project is a successful collaboration example between three public sector organisations (at municipality, regional and national level) and one private organisation, the Port of Rotterdam. These organisations worked together to achieve better accessibility in the economic core area of Rotterdam.

Moreover, the business plan developed by service providers demonstrates the long-term viability of their peak traffic avoidance strategy. The Marketplace for Mobility looked for providers of mobility services that could provide peak traffic avoidance in the Rotterdam region in the short term that were also future-proof. 

- EUROCITIES awards entry form, "De Verkeersonderneming / Marketplace for Mobility", City of Rotterdam

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Institution | Urban Award

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